Operations management focuses on planning, managing, and controlling the processes through which manufacturing and service organizations transform i?nputs into products and services. The course introduces the role of quantitative planning in operational decision-making and covers operations strategy, demand forecasting, and aggregate workforce and capacity planning. It then presents deterministic lot-sizing and inventory models for purchasing and production, including single- and multi-item systems, quantity discounts, shortages, dynamic demand, and material requirements planning (MRP). The final part of the course addresses inventory management under uncertainty, including the newsvendor model, the (Q,R) model, and service levels, drawing on prior knowledge of probability and statistics. The course project allows students to further explore workforce planning, procurement, and inventory management in an applied organizational context.
